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Privacy Policy

This policy explains what personal information Lydianails Academy collects, why we collect it, and the rights you have over your data under UK data protection law.

Last updated: 8 July 2026

Who we are

Lydianails Academy ("we", "us", "our") is a small nail-education business providing professional nail training courses and resources. We are the "data controller" responsible for your personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you have any questions about this policy or how we handle your data, you can reach us at hello@lydianails.co.uk.

What data we collect

We only collect the information we need to answer your enquiries, deliver our courses, and run our business. Depending on how you interact with us, this may include:

  • Contact details — your name and email address, provided when you complete our contact form or email us directly.
  • Message content — anything you choose to include in your message, such as questions about a course or work sent for feedback.
  • Purchase and payment information — when you buy a course, your order and payment are handled by our course platform (Kajabi) and payment providers (Kajabi's checkout and PayPal). We receive confirmation of your purchase and your name and email, but we do not collect or store your full card details.
  • Technical data — basic, non-identifying information such as your browser type and pages visited, collected by our hosting provider to keep the site secure and working properly.

How we use your data

We use your personal data to:

  • respond to your enquiries and provide support;
  • process your course purchases and give you access to your content;
  • send you information relating to a course you have bought or an enquiry you have made;
  • keep records required for tax, accounting and legal purposes; and
  • maintain the security and performance of our website.

Our legal bases

Under UK GDPR we rely on the following legal bases: consent (when you contact us or agree to hear from us), performance of a contract (to deliver a course you have purchased), and legitimate interests (to run and secure our business), and legal obligation (to keep financial records).

Third parties we share data with

We never sell your personal data. We share it only with the trusted service providers that make our business work, and only as far as necessary. Each of these providers acts as a data processor and has its own privacy policy:

  • Kajabi — our online course platform, which hosts our courses and handles enrolment and checkout. See the Kajabi Privacy Policy.
  • PayPal — used to process payments securely. Your payment details are handled by PayPal, not by us. See the PayPal Privacy Policy.
  • Netlify — our website host, which serves this site and receives contact-form submissions on our behalf. See the Netlify Privacy Policy.

Some of these providers are based outside the UK. Where your data is transferred internationally, it is protected by appropriate safeguards such as Standard Contractual Clauses or an equivalent adequacy arrangement.

Cookies

Our website uses only a small number of cookies. These are limited to essential cookies that allow the site and its forms to function and stay secure. We do not use cookies for advertising or cross-site tracking. Third-party services such as Kajabi and PayPal may set their own cookies when you use their checkout or payment pages, governed by their own policies.

You can control or delete cookies through your browser settings at any time; please note that blocking essential cookies may affect how parts of the site work.

How long we keep your data

We keep your personal data only for as long as we need it:

  • Contact-form enquiries are kept for up to 24 months after our last contact, then deleted.
  • Student and course records are kept for the duration of your access to the course and a reasonable period afterwards for support.
  • Financial and transaction records are kept for at least 6 years, as required by UK tax law.

Your rights

Under UK GDPR you have the right to:

  • access the personal data we hold about you;
  • ask us to correct inaccurate or incomplete data;
  • ask us to erase your data ("right to be forgotten") where there is no legal reason for us to keep it;
  • restrict or object to how we use your data;
  • request a copy of your data in a portable format; and
  • withdraw consent at any time, where we rely on consent.

To exercise any of these rights, email us at hello@lydianails.co.uk. We will respond within one month.

Making a complaint

We hope to resolve any concern you have directly. You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO), at ico.org.uk or by calling 0303 123 1113.

Changes to this policy

We may update this policy from time to time to reflect changes in how we work or in the law. Any updates will be posted on this page with a revised "last updated" date.

Contact us

For any privacy questions or requests, please get in touch: hello@lydianails.co.uk. You can also use our contact form.

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